Posts Tagged ‘customer_experience’

At the end of the day is all about customer experience… Banco Real ABN AMRO I hope you are listening!

May 3, 2008

What is the problem with companies that operate in Brazil? Aren’t they aware that web 2.0 technologies like blogs and social networks can turn angry consumers into real threats against their brands? Don’t they have marketing people working for them who understand the concept of social media [define] and within this context, the power of [...]